Safer Gambling Week 2024

bet365 are proud to support Safer Gambling Week, an initiative which is aimed at raising awareness of safer gambling in the UK & Ireland.

When is Safer Gambling Week?

Safer Gambling Week is an annual event and this year’s campaign is scheduled to run from 18th-24th November 2024.

What is Safer Gambling Week?

2024 will mark the seventh year of the Safer Gambling Week initiative and the purpose of the campaign is to encourage conversations and drive awareness of safer gambling.

Safer Gambling Week also promotes the advice and support available, including organisations such as GamCare and GambleAware.

bet365 is committed to safer gambling and has a number of tools available to help you gamble more safely all year round.

What tools do bet365 offer to encourage safer gambling?

We strongly believe that the only way to gamble at bet365 is responsibly and there are a variety of tools to help you stay in control of your gambling.

They include:

• Deposit Limits - You can manage the amount of money that you are able to deposit into your account over a 24 hour, seven day or 30 day period.
• Account History - Keep track of your activity by accessing a history of your transactions, deposits and withdrawals as well as your Win/Loss history.
• Budget Calculator - Create a monthly budget using our Budget Calculator which takes into account your income, outgoings and gambling spend.
• Reality Checks - To help you manage the amount of time you spend playing at bet365, you can set up alerts which pop up as a reminder when you have been logged in for your specified period of time.
• Time-Out - If you want to take a short break from betting and gaming with us, you can do so by taking a Time-Out for a specified period of 24 hours, 48 hours, seven days or 30 days. You can also set a Custom Time-Out Period on a one-off or recurring basis. For example, you can apply a Time-Out to start on Monday 09:00 until Friday 17:30.
• Self-Assessment - If you are concerned that gambling has become a problem for you, it may help to complete our Self-Assessment.
• Self-Exclusion - If you want to prevent yourself from gambling for a longer period of time you should use our Self-Exclusion option.
• Website Blocking - You can monitor or restrict access to gambling sites with software such as GamBlock or Betfilter.

What support and advice is available during Safer Gambling Week?

bet365 encourages customers experiencing gambling problems to seek help and advice.

Our staff receive dedicated training on dealing with problem gambling issues and are available to listen and to support you in keeping control.

Alternatively, the following organisations are available to provide free and confidential advice on matters of problem gambling.

• GamCare
• GambleAware
• Therapy for Gambling Addiction – Gordon Moody
• Gamblers Anonymous
• National Gambling Support Network
• The National Problem Gambling Clinic
• National Debtline

If you require further support, there are a range of additional organisations available to assist you.

• Stepchange
• Citizens Advice
• Mind
• Samaritans

Safer Gambling Week: Myths Explained

To mark Safer Gambling Week 2024, bet365 has compiled a list of the more common gambling myths.

Myth: The more you gamble, the more likely it is you will win.

Fact: Spending longer gambling does not have any impact on the outcome of the next event. You can increase your chances of winning in certain types of betting by understanding how the odds work and any relevant game strategies, but you cannot guarantee the outcome. Simply playing for longer will not increase the likelihood of winning.

Myth: If you keep playing long enough, you will eventually win all your money back.

Fact: The more you gamble, the more likely it is you will lose more money. Gambling should be an enjoyable leisure experience and form part of your overall recreational expenditure.

Myth: Knowing a game will increase your chance of winning.

Fact: You can increase your chances of winning in certain types of betting, such as Sports or Poker by understanding how the odds work and learning any relevant game strategies, but you cannot guarantee an outcome.

No matter how well you know a game or a sport you cannot account for chance. After all, we watch sports for the simple fact that no two games are the same, even when the same participants are playing in the same venue, so why should betting outcomes be any different?

Myth: When gambling, keeping track of previous results can help you figure out the next result.

Fact: You can use results to help you make a rational decision, but ultimately they will not determine the outcome. It also won't stop your bet losing - even when all of the form says that it is a dead cert.

Safer Gambling Week at bet365

If you require any further information or assistance, our customer care team are trained in dealing with problem gambling issues and are available to talk to you 24/7.

You can speak to a helpful advisor via our Live Chat service, or alternatively you can email a member of our customer care team at support-eng@customerservices365.com.